We hope you love Ursanina products.
However, if you're not completely satisfied with the product, it is pretty simple to return them. Please inform us in writing at email@example.com.
The product must be returned in its original condition within 14 days after a written message together with the invoice and a filled-in return form.
In accordance with the second paragraph of 43.d. (Slovenian Consumer Protection Act), the company must return the received payment to the consumer who has availed himself of the right of withdrawal, immediately or within 14 days of receipt of the notice of withdrawal. In accordance with Article 43d, paragraph 7, the consumer only covers the costs of returning goods in connection with the withdrawal.
We do not accept shipment with ransom. Refunds will be made no later than 7 days after returning to stock.
You may echange only items bought from Ursanina.si or any of our official selling locations (i.e. Christmas fair in downtown Ljubljana). Items bought from other locations mush be exchanged through them.
You can sent the items back to us, including the invoice and a return form. Address: Ursanina, Urša Cigler, Rožna ulica 25, 1000 Ljubljana, Slovenia (EU). You should add relevant info about which size and/or colorway would you like to replace it for.
You may also visit us at our workshop by making an appointment via +386 31 631 002.
|FOOT LENGTH (cm)||EU SIZE||FOOT LENGTH (cm)||EU SIZE|
|<10||17||19,8 - 20,4||32|
|10,1 - 11||18||20,5 - 21||33|
|11,1 - 11,6||19||21,1 - 21,7||34|
|11,7 - 12,3||20||21,8 - 22,3||35|
|12,4 - 13||21||22,4 - 23||36|
|13,1 - 13,7||22||23,1 - 23,6||37|
|13,8 - 14,4||23||23,7 - 24,3||38|
|14,5 - 15||24||24,4 - 25||39|
|15,1 - 15,6||25||25,1 - 25,7||40|
|15,7 - 16,3||26||25,8 - 26,3||41|
|16,4 - 17||27||26,4 - 27||42|
|17,1 - 17,7||28||27,1 - 27,7||43|
|17,8 - 18,4||29||27,8 - 28,3||44|
|18,5 - 19||30||28,4 - 29||45|
|19,1 - 19,7||31||29,1 - 29,7||46|
|29,8 - 30,4||47|
How to measure your foot size?
Please follow our instructions here.
Najboljše balerinke od pomladi do jeseni. Ko je mrzlo, nas grejejo (recimo v tem vremenu), ko je vroče pa noge ne gorijo. Super zadovoljna. Hvala Ursanina.si
Liebes Ursanina-Team, ich habe heute meine Bestellung bekommen und bin total begeistert.
Die Ballerinas und die Schuh-Clips sind soooooooooooooo schön J. So schöne Ballerinas habe ich in Deutschland noch nicht gefunden…
Vielen Dank dafür und liebe Grüße
Barefoot footwear is footwear designed to mimics barefoot walking by:
Comfortable, light, breathable and soft Ursanina ballerina flats are the favorite spring/summer shoes of active urban women who love to be relaxed, charming and playful.
What makes them special is their sole, made from 100% wool felt that helps your feet keep dry by minimizing sweating and thus making them most comfortably worn barefoot, without socks.
The sole is fully flexible and allows for healthy natural walking, almost as if you were walking barefoot. They are also suitable for those with the most sensitive feet.
It is additionally protected by a layer of non-slip natural rubber.
The upper part is made of cotton or microfibre and has no hard parts - you will not be scarred or get any blisters.
Weighing only at 150g per pair, they are the ideal travel shoe. They are no bigger than a folded Cosmopolitan and can be easily packed into a handbag or suitcase.
They are available in many color variants, and in combination with our leather shoe clips (separate product), the color combinations are almost endless.
Ideal for walks in dry warm weather, for office, school hallways, or for work around home, these comfortable Ursanina ballerinas are a must-have for any active modern woman.
Barefoot ballerinas have no heel. You will feel grounded at all times.
If you like an even more reliable and comfortable shoe, we can also add a strap around your ankle.
In this case please measure your foot just above your ankle and inform us of your measurement in centimetres.
Ursanina ballerina flats stretch by almost half a size after a few days of use. Please note the cotton models stretch a bit more than the microfiber ones.
When you try them on for the first time, they will most likely feel (too) tight. In this case, we advise you to wear your ballerinas around the apartment for a few days to stretch them.
You can speed up the process by lightly spraying the front of the shoe with water and tightly stuffing them with soft plastic bags. Leave for a day or two and try them on again. If they still seem too tight, you probably need a larger number or a tailored cut.
If our basic model does not fit the width and shape of your foot (check the dimensions in the table below), we can make custom shaped ballerinas for you. All we need is a precise outline of your foot, in millimeters, sent to us by post (Urša Cigler, Rožna ulica 25, 1000 Ljubljana), scanned at firstname.lastname@example.org or simply as an attachment to your order.
IMPORTANT: Please follow our instructions for correct measurement of your foot size by clicking here. In case you do not comply with these instructions, your measurement may result in production of shoes that will not fit your foot.
All Ursanina barefoot-friendly ballerinas are made within 10-14 days of your payment.
You may choose from the following EU sizes: 36-43. Other numbers are only available as custom order.
Sole: wool felt and rubber
Exterior: Cotton fabric or microfiber
Strap (optional) - genuine leather
When ballerinas get dusty, vacuum them, or wipe them with a damp cloth.
They can be washed in a washing machine at 30°C (wool program!) using a very gentle soap for wool.
Before the first use we advise you to spray the shoes with waterproofing insulation spray.
|EU SIZE||Foot Length||Foot Width|
HOW TO PREPARE YOUR FOOT OUTLINE
REVIEWS (WHAT DO THE EXPERTS SAY?)
|Upper part||Various. Choose from the list.|