RETURNS
We hope you love Ursanina products.
However, if you're not completely satisfied with the product, it is pretty simple to return them. Please inform us in writing at info@ursanina.si.
The product must be returned in its original condition within 14 days after a written message together with the invoice and a filled-in return form.
In accordance with the second paragraph of 43.d. (Slovenian Consumer Protection Act), the company must return the received payment to the consumer who has availed himself of the right of withdrawal, immediately or within 14 days of receipt of the notice of withdrawal. In accordance with Article 43d, paragraph 7, the consumer only covers the costs of returning goods in connection with the withdrawal.
We do not accept shipment with ransom. Refunds will be made no later than 7 days after returning to stock.
RETURN FORM
EXCHANGE
You may echange only items bought from Ursanina.si or any of our official selling locations (i.e. Christmas fair in downtown Ljubljana). Items bought from other locations mush be exchanged through them.
You can sent the items back to us, including the invoice and a return form. Address: Ursanina, Urša Cigler, Rožna ulica 25, 1000 Ljubljana, Slovenia (EU). You should add relevant info about which size and/or colorway would you like to replace it for.
You may also visit us at our workshop by making an appointment via +386 31 631 002.
RETURN FORM
How to measure your foot size?
Please follow our instructions here.
Te vaše balerinke imam vsakodnevno v službi že dve leti. Super so, še posebej za mojo nogo, ki ima halux in me vsak čevelj žuli. Edini minus je da se noge prav razvadijo na tako udobje :) lep dan.
Barbara
Balerinke so ... ne najdem pravih besed .... FANTASTIČNE!!! :)
Kot copati, mehke in sila udobne!
Prvi, vendar zagotovo ne zadnji nakup!!!
Uršula
Balerinke so na "prvo nogo" top...jih nosim po hiši, jutri pa v službo. Tudi velikost je ustrezna. Na golo nogo so super udobne, občutek mehkobe, domačnosti in take sproščene, pa še lepo zgledajo, nevsiljive in za povsod. Noben te nemore grdo gledat, ce imas to obuto. Hvala.
Mojca
... Hkrati moram pa še pohvaliti vaše čudovite izdelke, če bi lahko, bi menda pokupila kar vse! Nekaj let že veselo skačem naokrog v vaših balerinkah, tokrat boste obuli pa še tri četrtine mojih otrok. :D
Lep teden vam želim.
Maša
Najboljše balerinke od pomladi do jeseni. Ko je mrzlo, nas grejejo (recimo v tem vremenu), ko je vroče pa noge ne gorijo. Super zadovoljna. Hvala Ursanina.si
Karmen
Pozdravlejna!
Danes sem prejela vaše balerinke: črne s pikami. Res so udobne: vauuu. Pa še mehke zraven. To sem iskala.
Mojca
Liebes Ursanina-Team, ich habe heute meine Bestellung bekommen und bin total begeistert.
Die Ballerinas und die Schuh-Clips sind soooooooooooooo schön J. So schöne Ballerinas habe ich in Deutschland noch nicht gefunden…
Vielen Dank dafür und liebe Grüße
Ellen
Pozdravljena, balerinke so čudovite, kot da bi hodila v copatah. Hvala.
Nuša
Najbolšje balerinke kar sem jih kdaj kupila 
brez nogavic, lahke in najboljše!
Vanja
Res so super. Ni bojazni za žulje. Kot bi bila cel dan v copatih.
Saša
Balerinke so prispele in so prekrasne!!!! Kot ulite, noro udobne in res kjut! Še enkrat najlepša hvala, lp,
Nadja
100x hvala za balerinke! Tako udobnih nisem imela še nikoli v življenju. Res so super lepe in udobne ;-).
Vse dobro še naprej,
Bogomila
U...rsanina ballerinas are beautiful
R...ealy nice and colorful.
S...o, what pair do you want ya,
A...sking you Antoni Ja?
N...ow spring is comming out
I...magine in ballerinas we will walking out.
N...ow i will click like on this post
A...nd wait for a little luck at most.
Kati
This shoe clips are made of soft leather and are availabe in different colors. They can be adjusted on shoes with small metallic clips. When you get bored with them or the clips don't suit your outfit you can take them off and apply them to another pair of your shoes.
-250x250.jpg "Ballerina Flats Special - DARK MAGENTA (Pre-Order)")
