We deliver the ordered products to the selected delivery service within 1 to 2 working days after payment confirmation (except in the case of cash on delivery).
The delivery time depends on the type of delivery and the delivery service chosen::
Exceptions:
SHIPPING COST
The price of shipping charges within Slovenia depends on the total amount of the order (not including postage):
WITHIN SLOVENIA
DELIVERY SERVICE | SERVICE | TOTAL PURCHASE AMOUNT | SHIPPING COST | DELIVERY TIME |
Pošta Slovenije | Standard, no tracking | up to 49,99 EUR | 2,50 EUR | up to 3 work days |
Pošta Slovenije | Standard, no tracking | over 50 EUR | FREE* | up to 3 work days |
Pošta Slovenije | Tracking | up to 99,99 EUR | 3,50 EUR | up to 3 work days |
Pošta Slovenije | Tracking | over 100 EUR | 4,50 EUR | up to 3 work days |
Pošta Slovenije | Cash on delivery** | all | 4,50 EUR | 1-2 work days |
GLS Slovenija | Tracking and/or cash on delivery*** | all | 4,50 EUR | 1-2 work days |
* applies to items sent by standard mail via Post of Slovenia
** The Cash on Delivery package will be waiting for you for 14 days from delivery service notification. In the case of an undelivered package, the customer will be charged the cost of the undelivered package (EUR 3.00 + the cost of returning the package) in addition to the contractual penalty in accordance with our General Terms and Conditions accepted at the time of placing the order.
*** GLS tracking: http://online.gls-slovenia.com/index.php
INTERNATIONAL SHIPPING
DELIVERY SERVICE | SERVICE | DESTINATION | SHIPPING COST |
Pošta Slovenije | Tracking | Within EU | 8,00 EUR |
Pošta Slovenije | Tracking | Outside EU | 11,00 EUR |
GLS | Tracking |
| Depending on destination |
LAST UPDATE: 21 September 2022
We hope you love Ursanina products.
However, if you're not completely satisfied with the product, it is pretty simple to return them. Please inform us in writing at info@ursanina.si.
The product must be returned in its original condition within 14 days after a written message together with the invoice and a filled-in return form.
In accordance with the second paragraph of 43.d. (Slovenian Consumer Protection Act), the company must return the received payment to the consumer who has availed himself of the right of withdrawal, immediately or within 14 days of receipt of the notice of withdrawal. In accordance with Article 43d, paragraph 7, the consumer only covers the costs of returning goods in connection with the withdrawal.
We do not accept shipment with ransom. Refunds will be made no later than 7 days after returning to stock.
EXCHANGE
You may echange only items bought from Ursanina.si or any of our official selling locations (i.e. Christmas fair in downtown Ljubljana). Items bought from other locations mush be exchanged through them.
You can sent the items back to us, including the invoice and a return form. Address: Ursanina, Urša Cigler, Rožna ulica 25, 1000 Ljubljana, Slovenia (EU). You should add relevant info about which size and/or colorway would you like to replace it for.
You may also visit us at our workshop by making an appointment via +386 31 631 002.
FOOT LENGTH (cm) | EU SIZE | FOOT LENGTH (cm) | EU SIZE | |
---|---|---|---|---|
<10 | 17 | 19,8 - 20,4 | 32 | |
10,1 - 11 | 18 | 20,5 - 21 | 33 | |
11,1 - 11,6 | 19 | 21,1 - 21,7 | 34 | |
11,7 - 12,3 | 20 | 21,8 - 22,3 | 35 | |
12,4 - 13 | 21 | 22,4 - 23 | 36 | |
13,1 - 13,7 | 22 | 23,1 - 23,6 | 37 | |
13,8 - 14,4 | 23 | 23,7 - 24,3 | 38 | |
14,5 - 15 | 24 | 24,4 - 25 | 39 | |
15,1 - 15,6 | 25 | 25,1 - 25,7 | 40 | |
15,7 - 16,3 | 26 | 25,8 - 26,3 | 41 | |
16,4 - 17 | 27 | 26,4 - 27 | 42 | |
17,1 - 17,7 | 28 | 27,1 - 27,7 | 43 | |
17,8 - 18,4 | 29 | 27,8 - 28,3 | 44 | |
18,5 - 19 | 30 | 28,4 - 29 | 45 | |
19,1 - 19,7 | 31 | 29,1 - 29,7 | 46 | |
29,8 - 30,4 | 47 |
How to measure your foot size?
Please follow our instructions here.
Uršula
Najboljše balerinke od pomladi do jeseni. Ko je mrzlo, nas grejejo (recimo v tem vremenu), ko je vroče pa noge ne gorijo. Super zadovoljna. Hvala Ursanina.si
Karmen
Liebes Ursanina-Team, ich habe heute meine Bestellung bekommen und bin total begeistert.
Die Ballerinas und die Schuh-Clips sind soooooooooooooo schön J. So schöne Ballerinas habe ich in Deutschland noch nicht gefunden…
Vielen Dank dafür und liebe Grüße
Ellen
Barefoot footwear is footwear designed to mimics barefoot walking by:
Comfortable, light, breathable and soft Ursanina ballerina flats are the favorite spring/summer shoes of active urban women who love to be relaxed, charming and playful.
What makes them special is their sole, made from 100% wool felt that helps your feet keep dry by minimizing sweating and thus making them most comfortably worn barefoot, without socks.
The sole is fully flexible and allows for healthy natural walking, almost as if you were walking barefoot. They are also suitable for those with the most sensitive feet.
It is additionally protected by a layer of non-slip natural rubber.
The upper part is made of cotton or microfibre and has no hard parts - you will not be scarred or get any blisters.
Weighing only at 150g per pair, they are the ideal travel shoe. They are no bigger than a folded Cosmopolitan and can be easily packed into a handbag or suitcase.
They are available in many color variants, and in combination with our leather shoe clips (separate product), the color combinations are almost endless.
Ideal for walks in dry warm weather, for office, school hallways, or for work around home, these comfortable Ursanina ballerinas are a must-have for any active modern woman.
NO HEEL
Barefoot ballerinas have no heel. You will feel grounded at all times.
ANKLE STRAP
If you like an even more reliable and comfortable shoe, we can also add a strap around your ankle.
In this case please measure your foot just above your ankle and inform us of your measurement in centimetres.
STRETCHING
Ursanina ballerina flats stretch by almost half a size after a few days of use. Please note the cotton models stretch a bit more than the microfiber ones.
When you try them on for the first time, they will most likely feel (too) tight. In this case, we advise you to wear your ballerinas around the apartment for a few days to stretch them.
You can speed up the process by lightly spraying the front of the shoe with water and tightly stuffing them with soft plastic bags. Leave for a day or two and try them on again. If they still seem too tight, you probably need a larger number or a tailored cut.
CUSTOMIZED ORDER
If our basic model does not fit the width and shape of your foot (check the dimensions in the table below), we can make custom shaped ballerinas for you. All we need is a precise outline of your foot, in millimeters, sent to us by post (Urša Cigler, Rožna ulica 25, 1000 Ljubljana), scanned at info@ursanina.si or simply as an attachment to your order.
IMPORTANT: Please follow our instructions for correct measurement of your foot size by clicking here. In case you do not comply with these instructions, your measurement may result in production of shoes that will not fit your foot.
PRODUCTION TIME
All Ursanina barefoot-friendly ballerinas are made within 10-14 days of your payment.
SIZING
You may choose from the following EU sizes: 36-43. Other numbers are only available as custom order.
MATERIALS
Sole: wool felt and rubber
Exterior: Cotton fabric or microfiber
Strap (optional) - genuine leather
CLEANING TIPS
When ballerinas get dusty, vacuum them, or wipe them with a damp cloth.
They can be washed in a washing machine at 30°C (wool program!) using a very gentle soap for wool.
Before the first use we advise you to spray the shoes with waterproofing insulation spray.
SIZING
EU SIZE | Foot Length | Foot Width | |||
---|---|---|---|---|---|
36 |
|
| |||
|
|
| |||
38 |
|
| |||
39 |
|
| |||
|
|
| |||
|
|
| |||
42 |
|
| |||
|
|
|
HOW TO PREPARE YOUR FOOT OUTLINE
REVIEWS (WHAT DO THE EXPERTS SAY?)
COLOUR | |
Sole | Off white |
Upper part | Various. Choose from the list. |
MATERIALS | |
Upper part | Cotton |
Sole | Wool Rubber |