We hope you love Ursanina products.
However, if you're not completely satisfied with the product, it is pretty simple to return them. Please inform us in writing at email@example.com.
The product must be returned in its original condition within 14 days after a written message together with the invoice and a filled-in return form.
In accordance with the second paragraph of 43.d. (Slovenian Consumer Protection Act), the company must return the received payment to the consumer who has availed himself of the right of withdrawal, immediately or within 14 days of receipt of the notice of withdrawal. In accordance with Article 43d, paragraph 7, the consumer only covers the costs of returning goods in connection with the withdrawal.
We do not accept shipment with ransom. Refunds will be made no later than 7 days after returning to stock.
You may echange only items bought from Ursanina.si or any of our official selling locations (i.e. Christmas fair in downtown Ljubljana). Items bought from other locations mush be exchanged through them.
You can sent the items back to us, including the invoice and a return form. Address: Ursanina, Urša Cigler, Rožna ulica 25, 1000 Ljubljana, Slovenia (EU). You should add relevant info about which size and/or colorway would you like to replace it for.
You may also visit us at our workshop by making an appointment via +386 31 631 002.
|FOOT LENGTH (cm)||EU SIZE||FOOT LENGTH (cm)||EU SIZE|
|<10||17||19,8 - 20,4||32|
|10,1 - 11||18||20,5 - 21||33|
|11,1 - 11,6||19||21,1 - 21,7||34|
|11,7 - 12,3||20||21,8 - 22,3||35|
|12,4 - 13||21||22,4 - 23||36|
|13,1 - 13,7||22||23,1 - 23,6||37|
|13,8 - 14,4||23||23,7 - 24,3||38|
|14,5 - 15||24||24,4 - 25||39|
|15,1 - 15,6||25||25,1 - 25,7||40|
|15,7 - 16,3||26||25,8 - 26,3||41|
|16,4 - 17||27||26,4 - 27||42|
|17,1 - 17,7||28||27,1 - 27,7||43|
|17,8 - 18,4||29||27,8 - 28,3||44|
|18,5 - 19||30||28,4 - 29||45|
|19,1 - 19,7||31||29,1 - 29,7||46|
|29,8 - 30,4||47|
How to measure your foot size?
Please follow our instructions here.
>>> Check out our blog and find out what are the 5 reasons why to choose wool felt school kids' slippers (in Slovenian language only). <<<
School kids’ wool felt slippers are soft, light, non-slip, warm, and breathable. They keep your kids comfortable and safe while playing at home, in kindergarten, running through school hallways or at the gym.
Girls love them because they make them feel pretty. Boys find them perfect for chasing girls or playing indoor football, while their mums don't have to worry knowing their kids are safe and healthy. I like them because I know my son’s feet will not overheat and sweat in warmer seasons and will keep him warm and cosy when it gets cold.
Natural, safe and healthy
Ursanina felt slippers are made of 100% wool felt. Thanks to wool's fantastic natural characteristics, the feet will feel extremely comfortable during all seasons. Acting as a natural insulator, wool keeps your feet warm in winter and prevents them from overheating and sweating in summer. This incredible material is breathable, it radiates excessive heat, absorbs moisture, and dries up quickly. No more smelly feet! Wool felt slippers are highly recommended for kids that suffer from excessive sweating and fungal infection (mycosis).
Made of the finest pure new wool, the slippers won’t feel itchy even worn barefoot. In fact, they are equally comfortable worn with or without the socks.
Felt is a flexible and adjustable material, ensuring the slippers to shape around the foot. After a few days of wearing, the toes will make some more room at the toe area, becoming your kid's favourite slippers. They will initially stretch for about half the size and when their feet will grow, the slippers will grow with them, sometimes even for another size.
The soles are completely flat and flexible, offering healthy natural walking, allowing your kids to strengthen all their foot muscles, bones and joints and form a correct body posture.
They are coated with a not slip natural rubber coating, but we added 2 rubber patches for extra grip.
Available EU (US) sizes: 24-37 (US baby 8 - US junior 5) for girls and 24-38 (US baby 8 - US junior 6) for boys.
Our slippers are suitable for narrow and medium/average feet width. If your kid's feet are very wide with a very high instep, they might need a bigger size to their usual one.
Should your child have other special wishes or needs, such as specific colour combinations, different sizes of left and right slipper, a size or a cut that is out of our regular offer,… please order a customized product. To make the slippers as perfect as possible, please upload the outline of your kid's foot as instructed here.
In case you are unsure about the size, measure your kid's foot and search for the right size in our sizing chart. Dimensions in centimetres represent the length of the foot. Measure the foot lengths by making your child stand on a piece of paper and outline their foot, holding a pencil in a horizontal position. Please watch this video and read the detailed instructions. The outline should be precise - a few millimetres smaller or larger outline may result in size difference. Then measure the outline from toe to heel and verify what number corresponds to the measured length.
The goal is to find the correct size for your kid. If they are too big, they might be sliding off the feet. If too small, they will hurt their feet and tear at the front or at the sides.
Material: 100% wool felt
Sole: wool felt, natural rubber
When they get dusty, remove the dust with a vacuum cleaner and/or adhesive tape.
Wipe off any stains with a damp microfiber cloth.
Never brush them. The fabric might pill or tear.
The slippers are washable at 30°C. Use wool programme (!) with gentle wool detergent. Before washing, remove any dust with a vacuum cleaner.