RETURNS
We hope you love Ursanina products.
However, if you're not completely satisfied with the product, it is pretty simple to return them. Please inform us in writing at info@ursanina.si.
The product must be returned in its original condition within 14 days after a written message together with the invoice and a filled-in return form.
In accordance with the second paragraph of 43.d. (Slovenian Consumer Protection Act), the company must return the received payment to the consumer who has availed himself of the right of withdrawal, immediately or within 14 days of receipt of the notice of withdrawal. In accordance with Article 43d, paragraph 7, the consumer only covers the costs of returning goods in connection with the withdrawal.
We do not accept shipment with ransom. Refunds will be made no later than 7 days after returning to stock.
RETURN FORM
EXCHANGE
You may echange only items bought from Ursanina.si or any of our official selling locations (i.e. Christmas fair in downtown Ljubljana). Items bought from other locations mush be exchanged through them.
You can sent the items back to us, including the invoice and a return form. Address: Ursanina, Urša Cigler, Rožna ulica 25, 1000 Ljubljana, Slovenia (EU). You should add relevant info about which size and/or colorway would you like to replace it for.
You may also visit us at our workshop by making an appointment via +386 31 631 002.
RETURN FORM
How to measure your foot size?
Please follow our instructions here.
>>> Check out our blog on 5 reasons why choose wool felt school kids' slippers (in Slovenian language only). <<<
School kids wool felt slippers are soft, light, warm, non-slip and breathable. They keep your kids playful and safe while running around the home, the kindergarten, school hallways or in the gym.
Lovable
Girls love them because they make them feel pretty. Boys find them most suitable for chasing each other, whereas mums feel calm knowing they are safe and healthy. And I like them because I know my son’s feet will not overheat in hot summer days and will keep pleasantly warm in autumn or winter.
Natural, safe and healthy
School kids wool felt slippers Ursanina are made of 100% wool felt. Wool's exceptional properties are making your child’s feet cool and not overheat. They are equally comfortable and pleasant worn barefoot or wearing them with socks. Wool felt slippers are highly recommended for kids that suffer from excessive sweating and fungal infection.
For extra safety, 2 non-slip natural rubber patches are added to the sole.
Style and design
Children can choose between various color combinations and two models: princess style with flowers or butterflies for girls and playful ones with decorative patches for boys.
Sizing
In case you are unsure about the size, measure your kid's foot and search for the right size in our sizing chart.
Dimensions in centimeters represent the length of the foot. Measure the foot length by making your child stand on a piece of paper and outline their foot, holding a pencil in a horizontal position. Please watch this video for detailed instructions. The outline should be precise as a few millimeters smaller or larger outline may result in size difference. Then measure the outline from toe to heel and verify which number corresponds to the length.
SIZES
Boys 24-38
Girls 24-37
If your kid's foot is bigger than our available sizes, you can check out our adult models or order the custom shaped slippers here.
MATERIAL: 100% wool felt
SOLE: wool felt, rubber
