We send you the ordered products to the selected delivery place within 1 to 2 working days after the order confirmation.
- Products that are not in stock and need to be put into production
- Custom order products
We will notify you of any exceptions beforehand.
The price of the postage depends on the final total amount of the order, according to the following table.
SLOVENIA (NO TRACKING)
0-49,99 € = 2,50 €
50 € and more = FREE
0-99,99 € = 3,50 €
100 € and more = 4,50 €
Pošta Slovenije - payment upon delivery: 4,50 €
0-49,99 € = 4,50 €
50-99,99 € = 6,50 €
100 € and more = FREE
GLS Slovenia with tracking: destination dependent.
The "ransom" package is waiting for you for 14 days from the notification of the delivery service. In case you do not take the shipment, we will charge you the total shipping costs, based on our General Terms and Conditions.
LAST UPDATE: September 2019
We hope you love Ursanina products.
However, if you're not completely satisfied with the product, it is pretty simple to return them. Please inform us in writing at firstname.lastname@example.org.
The product must be returned in its original condition within 14 days after a written message together with the invoice and a filled-in return form.
In accordance with the second paragraph of 43.d. (Slovenian Consumer Protection Act), the company must return the received payment to the consumer who has availed himself of the right of withdrawal, immediately or within 14 days of receipt of the notice of withdrawal. In accordance with Article 43d, paragraph 7, the consumer only covers the costs of returning goods in connection with the withdrawal.
We do not accept shipment with ransom. Refunds will be made no later than 7 days after returning to stock.
You may echange only items bought from Ursanina.si or any of our official selling locations (i.e. Christmas fair in downtown Ljubljana). Items bought from other locations mush be exchanged through them.
You can sent the items back to us, including the invoice and a return form. Address: Ursanina, Urša Cigler, Rožna ulica 25, 1000 Ljubljana, Slovenia (EU). You should add relevant info about which size and/or colorway would you like to replace it for.
You may also visit us at our workshop by making an appointment via +386 31 631 002.
NEWBORNS size 17 (<10 cm)
Ursanina wool felt slippers fo newborns are made of 100% merino wool felt
, ensuring warm
feet and the most comfortable
feel. Bare feet or with socks, they are most comfortable and your baby will love them. Suitable for foot length up to 10 cm. All available combinations are available here.
BABY sizes 18 and 19
Ursanina baby wool felt slippers are made for those cute little first steps. They come with a non-slip sole coating
, making them as close to barefoot walking as possible while ensuring children to play and discover the world safely. They are adjusted using soft cotton shoelaces.
TODDLERS sizes 20, 22, 24
When children adopt their first steps, it is important that their footwear is stable, flexible and that it is as close as possible to barefoot walking. Ursanina toddler wool felt slippers are made of 100% woolen felt from the finest merino wool, which ensures that the legs will not overheat in the warmer months while keeping pleasantly warm in those colder months. They come with a non-slip coating and two rubber patches
. They are suitable for home
, and can be used on bare feet or wearing socks. Attach them using soft cotton strips which can easily be removed if needed.
- wool felt (merino sheep)
- cotton strips
- sole: wool felt, rubber
- Once the get dusty, simply use vacuum machine to clean them up.
- DO NOT BRUSH them as wool felt might tear.
- Wash them by hand in lukewarm water, using mild detergent for wool. Since wool in water shrinks, stretch them slightly after washing. In order to keep the shape, you may fill them with soft polybag after washing.