We send you the ordered products to the selected delivery place within 1 to 2 working days after the order confirmation.
- Products that are not in stock and need to be put into production
- Custom order products
We will notify you of any exceptions beforehand.
The price of the postage depends on the final total amount of the order, according to the following table.
SLOVENIA (NO TRACKING)
0-49,99 € = 2,50 €
50 € and more = FREE
0-99,99 € = 3,50 €
100 € and more = 4,50 €
Pošta Slovenije - payment upon delivery: 4,50 €
0-49,99 € = 4,50 €
50-99,99 € = 6,50 €
100 € and more = FREE
GLS Slovenia with tracking: destination dependent.
The "ransom" package is waiting for you for 14 days from the notification of the delivery service. In case you do not take the shipment, we will charge you the total shipping costs, based on our General Terms and Conditions.
LAST UPDATE: September 2019
We hope you love Ursanina products.
However, if you're not completely satisfied with the product, it is pretty simple to return them. Please inform us in writing at firstname.lastname@example.org.
The product must be returned in its original condition within 14 days after a written message together with the invoice and a filled-in return form.
In accordance with the second paragraph of 43.d. (Slovenian Consumer Protection Act), the company must return the received payment to the consumer who has availed himself of the right of withdrawal, immediately or within 14 days of receipt of the notice of withdrawal. In accordance with Article 43d, paragraph 7, the consumer only covers the costs of returning goods in connection with the withdrawal.
We do not accept shipment with ransom. Refunds will be made no later than 7 days after returning to stock.
You may echange only items bought from Ursanina.si or any of our official selling locations (i.e. Christmas fair in downtown Ljubljana). Items bought from other locations mush be exchanged through them.
You can sent the items back to us, including the invoice and a return form. Address: Ursanina, Urša Cigler, Rožna ulica 25, 1000 Ljubljana, Slovenia (EU). You should add relevant info about which size and/or colorway would you like to replace it for.
You may also visit us at our workshop by making an appointment via +386 31 631 002.
Feel elegant and classy! Even at home.
You come home, take off you shoes and slam into slippers. You're still elegant, your legs screaming for joy, as Ursanina women's wool felt slippers are simply comfortable and beautiful.
For ten years now, these women's wool felt slippers are our bestseller. This fact is not surprising, because they are distinguished by unique design, vibrant colors and natural materials. Even the finest guests will get excited when they see such splendid slippers.
Invite a friend to tea, dance alone in the living room, read your favorite book or magazine.
Yes, you will be happy to be home! ;)
Ursanina women's felt slippers are made of 100% woolen felt. Due to its unique natural characteristics, your feet will feel pleasantly calm in Ursanina women's felt slippers both in winter and in summer. They will not sweat because the wool breathes and radiates heat.
The soles are coated and do not slip.
Rubber can also be added to the sole.
Since the felt is a flexible material, the shoe is well formed on the leg after a few days of wearing. If you have a wider foot, we recommend selecting a larger number.
Available (EU) sizes:
Quick maintenance tips:
- When the slippers get dusty, they should be slaked or stamped, and the harder dust is removed with an adhesive tape. How? Simply stick it over the seam, press well and peel off. Voila! The dust will be applied to the adhesive tape.
- We do not brush our shoes (nor soles), as the fabric will crawl or tear.
Wash them in a washing machine, on a wool program at 30°C, with gentle wool detergent. Vacuum them before washing. Since wool slightly shrinks by washing, after washing insert bare feet to form their shape again. Then let them dry. We can also fill them with soft polybags to keep their shape.