RETURNS
We hope you love Ursanina products.
However, if you're not completely satisfied with the product, it is pretty simple to return them. Please inform us in writing at info@ursanina.si.
The product must be returned in its original condition within 14 days after a written message together with the invoice and a filled-in return form.
In accordance with the second paragraph of 43.d. (Slovenian Consumer Protection Act), the company must return the received payment to the consumer who has availed himself of the right of withdrawal, immediately or within 14 days of receipt of the notice of withdrawal. In accordance with Article 43d, paragraph 7, the consumer only covers the costs of returning goods in connection with the withdrawal.
We do not accept shipment with ransom. Refunds will be made no later than 7 days after returning to stock.
RETURN FORM
EXCHANGE
You may echange only items bought from Ursanina.si or any of our official selling locations (i.e. Christmas fair in downtown Ljubljana). Items bought from other locations mush be exchanged through them.
You can sent the items back to us, including the invoice and a return form. Address: Ursanina, Urša Cigler, Rožna ulica 25, 1000 Ljubljana, Slovenia (EU). You should add relevant info about which size and/or colorway would you like to replace it for.
You may also visit us at our workshop by making an appointment via +386 31 631 002.
RETURN FORM
How to measure your foot size?
Please follow our instructions here.
If you are looking for slippers in a color that is not available within our regular offer, you can choose from the following colors:
red, light blue, navy blue, green, light grey and dark grey.
Should you have other special wishes or needs, such as a wide foot shape, different size or color of left and right slipper, a size that is out of our regular offer,… please order a customized product. To make your slippers as perfect as possible we advise you to upload the outline of your foot as instructed here.
We will produce them within 10 to 14 days.
Please specify your requests in detail.
In case of returns, we refund the price of the basic model. (19,99€)
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Less is more.
Do you love minimalism, pure design, monochrome objects without accessories, motifs and patterns? Is your apartment also in such a style? Then our new Minimal wool felt slippers are a perfect match for you.
Choose the color that best suits your character or style.
For ten years now, these women's wool felt slippers are our bestseller. This fact is not surprising, because they are distinguished by unique design, vibrant colors and natural materials. Even the finest guests will get excited when they see such splendid slippers.
Invite a friend to tea, dance alone in the living room, read your favorite book or magazine.
Yes, you will be happy to be home! ;)
Ursanina women's felt slippers are made of 100% woolen felt. Due to its unique natural characteristics, your feet will feel pleasantly calm in Ursanina women's felt slippers both in winter and in summer. They will not sweat because the wool breathes and radiates heat.
The soles are coated and do not slip.
Rubber can also be added to the sole.
Since the felt is a flexible material, the shoe is well formed on the leg after a few days of wearing. If you have a wider foot, we recommend selecting a larger number.
Available (EU) sizes:
36 (5)
37-38 (6-7)
39 (8)
40-41 (9-10)
42 (11)
Quick maintenance tips:
When the slippers get dusty, they should be slaked or stamped, and the harder dust is removed with an adhesive tape. How? Simply stick it over the seam, press well and peel off. Voila! The dust will be applied to the adhesive tape.
We do not brush our shoes (nor soles), as the fabric will crawl or tear.
Wash them in a washing machine, on a wool program at 30°C, with gentle wool detergent. Vacuum them before washing. Since wool slightly shrinks by washing, after washing insert bare feet to form their shape again. Then let them dry. We can also fill them with soft polybags to keep their shape.
MATERIAL: 100% merino wool felt
-20%
-250x250.png "Women's Wool Felt Slippers - Butterfly BLACK")
