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We deliver the ordered products to the selected delivery service within 1 to 2 working days after payment confirmation (except in the case of cash on delivery).
The delivery time depends on the type of delivery and the delivery service chosen::
Exceptions:
SHIPPING COST
The price of shipping charges within Slovenia depends on the total amount of the order (not including postage):
WITHIN SLOVENIA
DELIVERY SERVICE | SERVICE | TOTAL PURCHASE AMOUNT | SHIPPING COST | DELIVERY TIME |
Pošta Slovenije | Standard, no tracking | up to 49,99 EUR | 2,50 EUR | up to 3 work days |
Pošta Slovenije | Standard, no tracking | over 50 EUR | FREE* | up to 3 work days |
Pošta Slovenije | Tracking | up to 99,99 EUR | 3,50 EUR | up to 3 work days |
Pošta Slovenije | Tracking | over 100 EUR | 4,50 EUR | up to 3 work days |
Pošta Slovenije | Cash on delivery** | all | 4,50 EUR | 1-2 work days |
GLS Slovenija | Tracking and/or cash on delivery*** | all | 4,50 EUR | 1-2 work days |
* applies to items sent by standard mail via Post of Slovenia
** The Cash on Delivery package will be waiting for you for 14 days from delivery service notification. In the case of an undelivered package, the customer will be charged the cost of the undelivered package (EUR 3.00 + the cost of returning the package) in addition to the contractual penalty in accordance with our General Terms and Conditions accepted at the time of placing the order.
*** GLS tracking: http://online.gls-slovenia.com/index.php
INTERNATIONAL SHIPPING
DELIVERY SERVICE | SERVICE | DESTINATION | SHIPPING COST |
Pošta Slovenije | Tracking | Within EU | 8,00 EUR |
Pošta Slovenije | Tracking | Outside EU | 11,00 EUR |
GLS | Tracking |
| Depending on destination |
LAST UPDATE: 21 September 2022
We hope you love Ursanina products.
However, if you're not completely satisfied with the product, it is pretty simple to return them. Please inform us in writing at info@ursanina.si.
The product must be returned in its original condition within 14 days after a written message together with the invoice and a filled-in return form.
In accordance with the second paragraph of 43.d. (Slovenian Consumer Protection Act), the company must return the received payment to the consumer who has availed himself of the right of withdrawal, immediately or within 14 days of receipt of the notice of withdrawal. In accordance with Article 43d, paragraph 7, the consumer only covers the costs of returning goods in connection with the withdrawal.
We do not accept shipment with ransom. Refunds will be made no later than 7 days after returning to stock.
EXCHANGE
You may echange only items bought from Ursanina.si or any of our official selling locations (i.e. Christmas fair in downtown Ljubljana). Items bought from other locations mush be exchanged through them.
You can sent the items back to us, including the invoice and a return form. Address: Ursanina, Urša Cigler, Rožna ulica 25, 1000 Ljubljana, Slovenia (EU). You should add relevant info about which size and/or colorway would you like to replace it for.
You may also visit us at our workshop by making an appointment via +386 31 631 002.
| FOOT LENGTH (cm) | EU SIZE | FOOT LENGTH (cm) | EU SIZE | |
|---|---|---|---|---|
| <10 | 17 | 19,8 - 20,4 | 32 | |
| 10,1 - 11 | 18 | 20,5 - 21 | 33 | |
| 11,1 - 11,6 | 19 | 21,1 - 21,7 | 34 | |
| 11,7 - 12,3 | 20 | 21,8 - 22,3 | 35 | |
| 12,4 - 13 | 21 | 22,4 - 23 | 36 | |
| 13,1 - 13,7 | 22 | 23,1 - 23,6 | 37 | |
| 13,8 - 14,4 | 23 | 23,7 - 24,3 | 38 | |
| 14,5 - 15 | 24 | 24,4 - 25 | 39 | |
| 15,1 - 15,6 | 25 | 25,1 - 25,7 | 40 | |
| 15,7 - 16,3 | 26 | 25,8 - 26,3 | 41 | |
| 16,4 - 17 | 27 | 26,4 - 27 | 42 | |
| 17,1 - 17,7 | 28 | 27,1 - 27,7 | 43 | |
| 17,8 - 18,4 | 29 | 27,8 - 28,3 | 44 | |
| 18,5 - 19 | 30 | 28,4 - 29 | 45 | |
| 19,1 - 19,7 | 31 | 29,1 - 29,7 | 46 | |
| 29,8 - 30,4 | 47 |
How to measure your foot size?
Please follow our instructions here.
We are presenting a very special version of Ursanina slippers, made in cooperation with Malinca online shop for organic food and natural cosmetics.
You come home, take off you shoes and slam into slippers. You're still elegant, your legs screaming for joy, as Ursanina women's wool felt slippers are simply comfortable and beautiful.
For ten years now, these women's wool felt slippers are our bestseller. This fact is not surprising, because they are distinguished by unique design, vibrant colors and natural materials. Even the finest guests will get excited when they see such splendid slippers.
Invite a friend to tea, dance alone in the living room, read your favorite book or magazine.
Yes, you will be happy to be home! ;)
Ursanina women's felt slippers are made of 100% woolen felt. Due to its unique natural characteristics, your feet will feel pleasantly calm in Ursanina women's felt slippers both in winter and in summer. They will not sweat because the wool breathes and radiates heat.
The soles are coated and do not slip.
Rubber can also be added to the sole.
Since the felt is a flexible material, the shoe is well formed on the leg after a few days of wearing. If you have a wider foot, we recommend selecting a larger number.
Available (EU) sizes:
36 (5)
37-38 (6-7)
39 (8)
40-41 (9-10)
42 (11)
Quick maintenance tips:
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