FAQ

Ursanina products can be ordered through our online store or by visiting one of stores that sell Ursanina products.

CONTACT

  • Urša Nina Cigler
  • Rožna ulica 25
  • 1000 Ljubljana
  • Slovenia
  • tel: +386 31 631 002
  • info@ursanina.si

We accept payments via Paypal (use your credit card or your e-money on your PP account) or via  classic bank transfer.

 

PAYPAL (world's most used online payment system)

Once you are finished gathering products to your shopping cart, you simply choose payment method »Paypal Express Checkout« and follow online instructions.

Our PayPal address for payment: ursanina@gmail.com

Don't have PayPal? No problem, create your account here and read all about safe and easy payment using PayPal by clicking this link.
 

 

BANK TRANSFER

To wire money via ayour bank, please use the following info:

Name: Urša Cigler
Address: Rožna ulica 25
City: 1000 Ljubljana
Country: Slovenia
IBAN: SI56 6100 0001 4093 089 (Delavska Hranilnica Bank)
SWIFT: HDELSI22

 

Please wire the total amount, including shipping & handling charges.

Once finished, please inform us via info@ursanina.si, adding you order number (for example: #612). We will send out your ordered products once payment receipt is confirmed.

In case your payment is not received within 3 days after your order has been placed, it will be canceled.

You can calculate your postal charges by adding the products to your shopping cart and using the postal charge calculation button. Postal charge is based on the total amount of your purchase. For orders over 100 € we're offering free shipping.

The price of shipping is based on the final amount of the products you are ordering. 

SLOVENIA
0-12 € = 2€
12,01-21 € = 2,50 €
21,01-45 € = 3 €
45,01-100 € = 4 €
100,01 € or more = FREE

OUTSIDE SLOVENIA
0-12 € = 3€
12,01-21 € = 3,50 €
21,01-45 € = 4 €
45,01-100 € = 5 €
100,01 € or more = FREE

 

You can calculate your shipping by adding items ot your shopping cart and click on "Estimate Shipping & Taxes".

All Ursanina products are made in Slovenia (EU).